Terms and conditions

Terms and conditions

Dan Products Store

Welcome to Dan Store for Natural Sudanese Products. By using this website or completing any purchase, you agree to the following terms and conditions, so please read them carefully.

1. Definitions

  • Store: Dan – Sudanese Natural Products Store.
  • Customer: Any person who browses or purchases from the store.
  • Products: All natural products displayed in the store.

2. Website Use

  • The website may only be used for lawful purposes.
  • Any misuse that may harm the store or its services is strictly prohibited.
  • Customers must provide accurate and complete information when placing orders.

3. Products

  • All products offered by Dan are natural Sudanese products.
  • Product descriptions are provided as accurately as possible; however, slight variations in color or appearance may occur due to the natural nature of the products.
  • The store is not responsible for improper use of any product.

4. Orders & Payments

  • Orders are confirmed once payment is successfully completed.
  • The store reserves the right to refuse or cancel any order due to pricing errors or product unavailability.
  • Prices are subject to change without prior notice.

5. Shipping & Delivery

  • Orders are shipped to the address provided by the customer.
  • Delivery times vary depending on location and shipping service provider.
  • The store is not responsible for delays caused by shipping companies or circumstances beyond its control.

6. Returns & Exchanges

  • Customers may request a return or exchange within a specified period, provided the product is unused and in its original condition.
  • Opened or used products—especially natural items—are not eligible for return or exchange.
  • Shipping costs for returns are borne by the customer unless the error is from the store.

7. Liability

  • Dan is not liable for any damages resulting from improper use of the products.
  • Customers are advised to read product instructions carefully and consult a professional if necessary.

8. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of Dan and may not be used without prior written permission.

9. Privacy Policy

  • Dan is committed to protecting customer privacy and will not share personal data with third parties except when necessary to complete services such as shipping.

10. Amendments

  • Dan reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

11. Contact Us

If you have any questions or concerns, please contact us through the communication channels available on the website.